1. Purpose
This policy outlines how Quantomnia collects, processes, stores, and protects personal data in alignment with the SOC 2 Trust Services Criteria. It governs all operational workflows, SaaS integrations, and customer-facing systems.
2. Scope
Applies to all data processed via:
Outreach workflows and AI interfaces
SaaS integrations (Google Workspace, GHL)
Internal automation and operational systems
3. Data Collection
We collect:
Identity and contact data
Business metadata
Usage and interaction logs
Integration sync data
SOC 2 Alignment:
Data minimization
Purpose limitation
Privacy and confidentiality controls
4. Data Used to:
Deliver and optimize services
Automate outreach and improve AI recommendations
Maintain audit logs and operational traceability
5. Data Storage & Retention
Encrypted at rest and in transit (AES-256, TLS 1.2+)
Retention aligned with operational and legal requirements
Quarterly data minimization reviews
6. Access Controls
Role-based access (RBAC)
Multi-factor authentication (MFA)
Session logging and least privilege enforcement
Annual access audits
7. Third-Party Sharing
No data sales
Vendors must meet SOC 2 Type II standards
Data Processing Agreements (DPAs) enforced
8. User Rights
Users may:
Access, correct, or delete their data
Opt out of non-essential processing
Submit privacy inquiries via our AI portal or support email
9. Incident Response
Real-time monitoring and alerting
24-hour breach notification window
Root cause analysis logged in workflow matrix
10. Policy Review
Reviewed quarterly
Updated to reflect workflow changes and SaaS stack revisions
Change log maintained in operational knowledge base
“Your Data, Protected. Quantomnia complies with SOC 2 standards to ensure your data is secure, private, and used only to improve your experience. You can access, correct, or delete your data anytime. We never sell your information.“